Artwork Design, Shipping & Returns

Shipping

  • (Artwork Provided) - Usual dispatch within 2 business days.
  • (Designer Required) - Usual dispatch within 2 business days of approved draft.
  • Orders are sent using MyHermes - If the order exceeds 120cm then ParcelForce or another courier may be used. If you would like us to use a specific courier, please inform us prior to placing your order.
  • See the delivery FAQs for details on shipping methods, costs and delivery times

Returns And Exchanges

  • All orders are personalised to your specification, therefore unless your order has arrived with damage, we are unable to refund your order.
  • We are 100% Customer focussed. In the unlikely event that you have a problem with your order, please contact our support team who are on-hand day and night to help resolve any query you may face.

Artwork Design

  • Easy and complimentary, within 4 business days
  • If your order is urgent, please inform us of this prior to placing your order. We can expedite your Artwork Design however this may incur further charges.
  • See conditions and procedure in our return FAQs
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